Live Chat Support

If you need live support from our engineers, log in to your account, click on the question mark in the menu bar and then on “Send a Message”:

If you don’t have an account, just use the live chat icon on any of the pages in this knowledge base, or scroll down to the footer of our marketing site (www.librato.com) and under CONTACT you will find a “Live Chat” link.

You will generally find us in the chat room Monday to Friday, 9 AM-5 PM US Pacific time and often outside of that schedule as well. Whatever the time of day or the time zone you are in, leave us a message and we willget back to you as soon as we can.

Note: If the “Send a Message” link doesn’t work, it may be because of an Ad Blocker. Please make our site is not blocked.

If you prefer to contact us via email you can reach us at support@librato.com.